Managed Support

Expertise You Can Rely On

Imagine one vendor who can support your entire application stack no matter what the problem -  one number, one SLA, one solution. You are imagining LISAsoft Managed Support. 

The IT systems of today are rarely composed of a single vendor’s products. Most often network, security, server, backup and other components are sourced from multiple OEMs and integrated to build the required platform.  From a support perspective the result it is less than ideal:

• many support contracts
• no one vendor able to take ownership.

This is where LISAsoft Managed Support Services will help you.

LISAsoft Managed Support provides:

• Management of your underlying software and hardware support contracts
• Unified SLA for services
• A team of engineers that understand your complete IT system
• Single point of contact for all support issues

We offer a wide selection of support options that are designed to meet your organisational needs. We will ensure that you get fast answers to cover your multi-vendor environment, leaving your resources free to concentrate on your core business.